November 18, 2016 is the day I backed this Kickstarter Campaign by paying around $190. It was expected to be delivered by July 2017. But this is what happened….
November 2017 – Product is not ready
July 2018 – Product is not ready
November 2018 – Product is not ready
May 24, 2019 – Wohooo, the product has been shipped
June 2019 – I received the product.
From the above timeline, the only thing I want you to take away is this
90% of the Crowdfunding Campaings do not deliver their product on time
I can say that because I have been tracking a countless number of Kickstarter and IndieGoGo campaigns from the past 5 years or so. I have featured some of those campaigns on my website as well. It is very very rare that a crowdfunded product arrives at your doorstep on time that they promised. I would not have cared if the delay was like 6 months or so. But in my case, it was a horrible 2 years. Are you kidding me? are you freaking kidding me?
Letting that aside, let us dive into the actual hands-on review of the Vue Smart Glasses.
Smart is just a keyword the company uses but according to me, it’s semi-smart and in my definition, smart glass is something with a display as well as the audio, both without wires.
At a glance,
First Impression
The Vue Audio glasses look absolutely stunning. I loved the look right away. The one that I bought was the Classic version with a nerdy kind of look but you do have a couple of other variants such as trendy plain, classic and trendy sunglasses, etc.
The frame is matte black which is very attractive. On the very end of the temples/frames, you have the bone conduction speakers. You can see two ugly bumps right? those are the ones.
On the right frame, there is an LED notification light and an embedded touch panel that is not noticeable. The overall aesthetics of the gadget is fantastic. My rating for this section is 8/10.
Comfort while Wearing
Not that great, the two bumpy bone conduction speakers press very hard on to your head (just over the back of your ears). It is okay for a while but every time I wear this for a prolonged period of time, things start to hurt really bad, believe me, you don’t feel like wearing it every time. The glasses were crystal clear and the nose fitting is just fine. It is much heavier than the normal glasses as it consists of batteries and some electronic circuits. So please don’t expect it to be super lightweight and comfortable that you could wear it 24×7. I would give a 5/10 for the comfort
Smart Features and Functionalities
Vue smart glasses come with a mobile app that is needed for the Bluetooth connection. When you unfold the frames, the device is turned on automatically and will be connected to your smartphone. You can then stream music, answer calls and get notifications. The touch bar on the right frame lets you pause, skip and fast forward songs. It also allows you to accept or reject a call. Double tapping it calls the last dialed number and long-pressing would open the google assistant. I would give a 9/10 for features.
Vue glasses also track your daily activities like steps, distance walked, etc. I am not sure of the accuracy of the calculations.
These are some of the main features I wanted to cover, there are more features like find my phone etc.
Bone Conduction: Audio Quality
Sucks
Just to introduce, bone conduction is a technique where the audio is directly transmitted to your inner ears via vibrations. Since the outer ears are not involved, there is nothing covering your ears physically.
Vue has two bone conduction speakers, one on each frame. You can easily hear the music in a noise-free environment, even at the very least volume level. But if you are outside in a busy area, even the loudest music can’t be heard. The sound leakage is too much. Even if you are on a 50% volume level, the person sitting 10ft away from you can clearly hear the song. This feature has some ambiguity as it depends on the audio level, surrounding noise, audio type to name a few. But one thing is for sure, bone conduction is not perfect yet. As far as I have observed, almost every bone conduction speaker can be heard from outside. Very poor audio isolation.
The audio quality absolutely sucks, I count not even pick one positive thing about the audio quality. An utter disaster here.
I can’t give anything more than 3/10 for audio quality and isolation.
According to me, Bone Conduction is nothing more than a hype.
Bone Conduction: Comfort while listening to music
Oh my god, another disaster. If I listen to anything for more than 5 minutes, I get irritation on my head. I am not sure if it’s because of the tight bone conduction speakers or the vibrations it sends to my brain. But either case, it sucks. Some say bone conduction is bad for the brain and I agree with it. I just can’t bear the irritation in my head while listening to music. My rating is just 2/10.
Battery Life
Finally, a positive one. The battery life of the device is impressive. It lasts for days in stand by mode and maybe for hours in continuous usage. I have never used these glasses for listening to music for over 30 minutes. The charging case is the best, it charges via USB C charger and stores enough juice to recharge the glasses for at least a couple of times. A 10/10 for this.
To Summarize
I bought this gadget just because I was fascinated by the bone conduction and smart stuff in this gadget. It was like a James bond’s accessory for spying! But these smart glasses disappointed me so much so that I don’t even wear them once a week. A few weeks ago I visited the Bose store at Mall of America, Minnesota where I got a chance to test out their audio glasses and compare it with this smart glass. Believe me, the Bose Frames is 10 times better than Vue in terms of audio quality and comfort. The only negatives are aesthetics and look. I think this is my only negative review in the entire 2019 year. Even if I wanted to take the positives, that $200 price I paid for this junk haunts me.
I use these glasses only as spectacles when I am outside. Its been 2 months since I used the bone conduction feature.
Key Takeaways
- Not every crowdfunded product is as futuristic in reality as portrayed during the funding phase
- Do your research while backing any Kickstarter or Indiegogo campaign
- Bone Conduction is just a hype and a feature for the namesake. It is not worth the price
- The audio quality and the comfort to wear are the two terrible things about Vue smart glasses
- The design, aesthetics, features (for namesake) and battery life are the pros of Vue glasses
- Paying around $250 (current price) for this gadget is not worth it. Instead, go to a nearby BestBuy store, test Bose Frames and purchase it if you really need an audio glass.
We might be able to see fully smart (equipped with display and audio) glasses in 2020. I did check out some of the coolest smart glasses at CES, waiting for them to hit the market.
5.6 Score
Pros
- Design & Aesthetics
- Battery Life
- Futuristic Features
Cons
- Not Comfortable
- Audio Quality is worse
- Too much sound leakage
- Vibration due to Bone Conduction pains
Final Verdict
Buy these smart glasses if they are up for $100, not even a penny more than that
I know this thread is old, but I am still a bit bitter after purchasing these “second generation glasses”. Thought I would chime in.
After lots of research in October 2023 and learning when buying Vue glasses, you can use your HSA, I decided upon Vue glasses, mainly because my whole house is Alexa connected. However, after purchasing the glasses, I could not get the native app Vue developed to recognize the glasses (despite iPhone being able to connect it using plain old Bluetooth). Not having the native app in Vue recognize its own glasses meant that the Alexa Voice Assistant would not be accessible simply by saying “Hey Alexa” or holding the touch panel for 2 second long-press to Launch voice assistant.
This is the exchange of an email I had with Vue Support asking why my glasses do not pair inside Vue’s own app, thus unable to use Alexa as the smart assistant after buying the Cygnus Vue 2 Lite in November 2023:
_____
Nov 3, 2023 – from Vue Support:
Hi there,
Apologies for the delay in our response.
In reference to Issue 1, there is no second pairing request required. The standard process for connecting your glasses to a phone is as follows:
1. Ensure that both temples are powered on.
2. Activate your phone’s Bluetooth.
3. Choose “Vue Lite 2” from the Bluetooth list.
4. Accept the pairing request (only one) to establish the connection with your glasses, and you will hear ‘connected’ from the glasses.
We regret any confusion that may have arisen due to the wording in the manual.
Concerning Issue 2, your Vue Lite 2 glasses now fall under a new batch introduced in July. To be specific, starting from July, all Vue Lite 2 glasses feature these new batch temples. During the production of this batch, certain adjustments were made, affecting the compatibility with the app, consequently preventing it from recognizing the glasses.
In all honesty, there isn’t a significant difference in using the glasses with or without the app. The sole distinction is that the glasses can interact with Alexa using the app, but the new batch don’t. We have discontinued this functionality in the new batch of temples, as there were relatively few users taking advantage of this feature. In fact, we removed the app introduction from both our manual and website two months ago. We sincerely apologize if you received a manual that still includes the app introduction.
Kind regards,
XXXXX from Vue (XXXXX to protect the identity of the Vue employee, as this is not the employee’s fault)
____________
My reponse to Vue:
Hi XXXXXXX,
This is extremely disappointing, I am afraid to say. I chose Vue specifically over other smart glasses after much research and comparison because of the Alexa integration, as it still shows on your website as of today:
And specifically on https://vue.zendesk.com/…/360057509773-Does-Vue-Lite… page, it states:
Does Vue Lite have an app?
Team Vue
14 hours ago
Updated
This page was updated only 14 hours ago as of the time I am writing this email. Vue Lite 2
Vue Lite 2 has an app which allows you to connect to Amazon Alexa and Spotify, so that you can control them via voice straight through your glasses.
As you can imagine, I purchased Vue Lite 2 based on these statements on your website as it was advertised, only to receive a response from you that directly contradicts what is specified on your website. Nowhere does it say on the website that if a customer orders a Vue Lite 2 after July, that this will NOT be available.
I hope you understand where I am coming from, and please let me know what you can do to rectify this situation.
Sincerely,
Sidney Yin
p.s. on your website, specifically https://vue.zendesk.com/…/360057509733-Pairing-tutorial…, it still says “Once connected, wait for the second pairing request, which will sync the legs to each other. Click “Pair”.”
______________
No response from Vue ever since….
A week later, I sent this, and still have not heard back from Vue:
Since I have not heard from you I have to assume you will take no responsibility for this. I am extremely disappointed at the terrible customer service and lack of honor that your website states “With Vue Lite 2, now you can access multiple assistants straight through your glasses. On iOS, you can call up Alexa or Siri at will. On Android, choose between Alexa or Google Assistant.” as of today.
No response. I had hoped that their own app would work with their glasses, but … they are giving up on it.
Hi Nad,
I wanted to leave a review on VUE GLASSES site but I did not succeed. So I do it here. I ordered a pair a CLASSIC (without trying them before, big mistake). First time I listened to music, thought that the frame was not charged enough … The poor quality of the sound is terrifying … not only it’s quite low and if you try to increase the volume then you just want to throw the glasses away, kind of feeling that some is scratching something inside your head … So I get my pair of Bose Rondo back. Not only the sound quality is excellent but the power management makes more sense (you can turn it off/on whenever you want).
Thanks, Nezam.
Hi Nezam,
Thanks for your review. Yeah, I would choose Bose frames over Vue for sure haha.
My Vue eyeglasses arrived the day before Christmas 2020, after a long wait of 4 years. That said, I love them. I wear them all day. They were uncomfortable at first but I flexed the arms somewhat to loosen the fit, which is intentionally tight to keep the audio pads firmly against your head. Phoning people, taking calls, ending calls, listening to music, changing tracks, using Siri, all without taking my phone from my pocket, makes such a difference. The steps taken and calories burned feature, which does not use your phone at all, is nice, but not something I care much about. True the audio quality is not as good as ear pods; it lack bass and doesn’t get that loud, but I don’t have to use wireless earbuds, which I always always lose, and I don’t have to fidget with wires. The eyeglasses simplify activities I do multiple times per day, which makes them worth the wait and the price.
Hi Nik,
Thanks for your opinion on Vue. Glad you liked it.
My first impressions of these glasses agree with yours, but when my usual glasses broke and needed to be sent for repair I had to wear the Vue Gosses constantly, and I must say, I changed my mind about them and now wear them all the time and hardly wear my other glasses anymore.
The glasses stop hurting after a while, maybe your skin develops protection for them or something, but they no longer hurt me at all.
The sound, while yes, it sucks, having the Vue glasses on reduced my use of AirPod Pros by a lot! I can even take a phone call with my Vue glasses in a noisy mall, but the trick is: Block one of your ears. The person at the other end was able to hear me very clearly, so that is a big positive thing from me.
One thing I am eager to find out about is warranty. I hope there is a one year warranty and if so how will it be handled? ???? just suspecting I might have battery issues..
That’s all my 50 cents for the Vue Glasses ???? thanks
Hi Yaman, thanks for your thoughtful input. I am not sure about the warranty either. My glasses won’t stop working because I never use them lol
In my opinion the glasses are basically disappointing in terms of audio quality, the overall quality of the product in terms of materials is also very low (plastics both for the frame and the case) and when you hold them in your hand they feel as something which can be easily broken. I’ve tried so far the Bose Frames which are much better in terms of audio quality but the main issue is that they can be nevertheless heard in the environment when used which does not make them a suitable option in my perspective. So far the bone conduction technology is anyway working pretty fine when well devolped. For example the Aftershokz devices work quite well in terms of sound transmission allowing the user to hear the external environment and not viceversa. I wonder if the Vue guys plan on some improvements as so far they have still the best design and could be picked from a lot of users demanding such a product.
Hi Jan,
Thanks for adding your feedback on Vue
A little late but I, too, wanted to express my huge disappointement about these glasses. I can’t wear it more than five minutes, it’s too uncomfortable. And the “bone-conducting” bulges are pressing behind my ears, so it makes me look so dumb… If only the quality was good, but it’s awful. The sound can be heard by somebody next to you, so I don’t see how it is “bone-conducted”. It’s just small speaker? I hear better when I put the branches over the ears with the tip right next to my hole.
I really regret buying it, and waiting so long for it.
You are absolutely right, its been a long time since I put it on lol
I have had mine for about four months. I really tried to like them after they arrived but no luck. If I am sitting in my house with no other noises around then maybe I will actually use the connectivity functions but as soon as I go outside there is no way I can hear anything. They do look nice though! Good review.
Ya, they look really nice but I have completely stopped using it.
Thanks for your words.
Still waiting for my pair and based on the other review i have read, yours is perhaps more than fair. on the part regarding bone conduction, companies such as https://aftershokz.com/ has pretty much nailed it, were you able to do a comparison? it could be the case Vue simply use cheaper components instead of tried and tested parts. Though not a pair of smart glasses, the headphones from aftershokz have good review particularly for their bone conduction.
Yes, I agree. I personally tested Aeropex Mini by After Shokz during CES 2020 and it is one of the best bone conduction speakers I have seen. It is so comfortable and the audio quality does not suck at all. Vue doesn’t even come close. As you said, maybe because of the technology they are using. I really want to see an audio glass by Aftershokz, it will be great.
Thanks for your comment.
Hey Nad
I’ve received mine 3 months ago and your review nailed it 100%. I have the exact same thoughts about that piece of tech and i’m slightly dissapointed because of the really bad audio-quality. I never charged it in the last two months – and tomorrow i will buy new glasses and gonna put the “Vue” in the drawer – probably forever.
Ha ha, very true. Thanks for your words